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January 12, 2026
Question

invoice

  • January 12, 2026
  • 1 reply
  • 132 views

Hi, I have a problem with my photography plan invoice. I have two payments in December, one on December 1, 2025, and the second on December 31, 2025. My plan is monthly, so there should be one payment per month, not two. The cost has also increased from €12.19 to €18.45. Do you know why?

Thanks.

1 reply

kglad
Community Expert
Community Expert
January 12, 2026

if you have an annual photography plan paid monthly and it just renewed, that's expected:

 

check the email sent by adobe ~ 1 month ago.

Jeffrey_A_Wright
Legend
January 12, 2026

Ilaria, thanks for posting. I don't see any unexpected or duplicate charges under the account you used to create this public discussion thread. Please see https://adobe.ly/4qhQDLV for information on how to locate the invoices for any recent charges. If the charge is not listed, then see https://adobe.ly/4qMPR9D for help with locating the cause of the second charge. ^JW

January 12, 2026
Thanks you