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getersag43423305
Participant
July 28, 2022
Question

Invoice

  • July 28, 2022
  • 1 reply
  • 351 views

No puedo descargar mi invoice, llevo 3 meses así. Al ver el historial de transacciones el cuadro se queda en blanco.

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
July 28, 2022

[Moderator moved from Using the Community forums to Account, Payment & Plans.]

Log-in to your account below with another browser that accepts cookies and does not have script blockers.

https://account.adobe.com/plans

 

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert
G
getersag43423305Author
Participant
July 29, 2022

Didn't help. Still getting the blank screen. Tried Google Chrome, Microsoft Edge and Brave without success. I don't believe this is browser related since a friend of mine has also the same issue with diferent computer and diferente location.

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
July 29, 2022

Getersag, if you have already implemented the suggestions in https://community.adobe.com/t5/account-payment-plan-discussions/locating-your-adobe-invoice/td-p/13040992 without success, then please contact our support team at https://helpx.adobe.com/contact.html?rghtup=autoOpen so an invoice can be requested.

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