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invoice

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Hey, I was wondering if Adobe has an option to receive your invoices automatically through Peppol. Does anyone have any idea about this?

kgladCorrect answer

Community Expert

no, you have to download them, https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

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sonia_4980

Participating Frequently

Hello I made a free trial and cancelled immediately buy you debit m'y account for almost 36 euros per month. I just discovered it's been 2 months like this. Could you please cancel before I make a procédure?

Thanks

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kglad

Community Expert

@sonia_4980

please don't post duplicate messages.

contact your mobile store where you made payment to discuss the problem.

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sonia_4980

Participating Frequently

No mobile store I juste accepted the free trial propose on Internet. Please tell me how I can be refunded???

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sonia_4980

Participating Frequently

J'ai fait un essai adobe et résilié au bout de 24 heures. J'ai reçu une confirmation et cela fait 2 mois que je suis prélevée près de 36 euros.

Je vous invite grandement à rembourser ces 2 mensualités et confirmer l'annulation totale. Vous verrez que rien a été utilisé.

Selon votre retour je passerai par une procédure juridique.

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sonia_4980

Participating Frequently

Still waiting for thé refund of more than 70 euros!!! Check my account I did cancel After a few hours!!!!

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kglad

Community Expert

ok. i repeat:

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

ie, this is not adobe support. i can't see your account. i can't act on your behalf. READ the contact information more carefully.

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sonia_4980

Participating Frequently

J'ai fait un essai adobe et résilié au bout de 24 heures. J'ai reçu une confirmation et cela fait 2 mois que je suis prélevée près de 36 euros.

Je vous invite grandement à rembourser ces 2 mensualités et confirmer l'annulation totale. Vous verrez que rien a été utilisé.

Selon votre retour je passerai par une procédure juridique.

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kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

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kglad

Correct answer

Community Expert

no, you have to download them, https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

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nathytje

Participant

As of Jan. 1, 2026 PEPPOL becomes mandatory for all Belgian companies in a B2B context. This means that all companies subject to VAT must exchange e-invoices via PEPPOL. How will Adobe comply with this?

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kglad

Community Expert

adobe doesn't use/offer peppol

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