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Participant
June 15, 2020
Answered

Invoice

  • June 15, 2020
  • 3 replies
  • 918 views

I would like to download three apps! 

I need invoices and I don't know how to get them! With who to communicate and get them?

I need help please because I don't want a simple receipt, I need invoices for my company!!!

    This topic has been closed for replies.

    3 replies

    Participant
    October 15, 2020

    Hi!

     

    In my case I can see my plan but I can´t see the invoices neither change or cancel the plan. Do you know how to deal with this? The contact form does not work !!!

    Nancy OShea
    Community Expert
    Community Expert
    October 16, 2020

    Are you a PAID plan member or is this still on a 7 day trial? 

    On the 8th day, it will convert to a paid plan after which you can see your invoice and options to cancel.

     

     

    Nancy O'Shea— Product User & Community Expert
    Participant
    March 3, 2021

    Hi,

     

    We are a company and a paid member. And it´s becoming very upsetting that we cannot see the invoices for accountability. Moreover, we wanted to change the plan to something better but we don´t have the option as shown in the tutorial video that said "manage the plan". Please help us and contact us because it´s becoming critical and there isn´t any place or canal in the adobe website to ask for help.

     

    Thanks in advance

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    June 15, 2020
    Adobe Employee
    June 15, 2020

    Hello Theodora,

    Please see the message I sent you to get in contact with our sales team.