Skip to main content
Participant
March 12, 2021
Question

Invoice without VAT number

  • March 12, 2021
  • 2 replies
  • 260 views

Hi, how can I contact the person responsible for the invoices. I received an invoice without VAT number,  it was given in the account settings and previous invoices had it.

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
Community Expert
March 12, 2021

This is a public forum, you need the link to Adobe support, not other users
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852
Be sure to remain signed in with your Adobe ID before accessing the link below
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Legend
March 12, 2021

Contact Customer Service (Chat is recommended). There is no email.