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A
ANGLOC24083979q33m
Participant
April 18, 2022
Answered

Invoices history are not shown

  • April 18, 2022
  • 1 reply
  • 638 views

Hi everyone;

I have a problem with my invoices. I can not access to them.

When I load the invoices history the window is shown in blank.

I really need the invoices, please anyone can help me?

 

Thanks in advance.

 

I left you a screenshot of the problem.

This topic has been closed for replies.
Correct answer Manan Joshi

Hi @ANGLOC24083979q33m,

What happens when you go to the link I gave i.e. the one below

https://helpx.adobe.com/contact.html?rghtup=autoOpen

It should open up a chat window for you using which you can chat with an Adobe employee, make sure you type in AGENT in the chat window to get connected to a human instead of a bot. If you don't get a chat window then check if you have any ad blocker or a firewall working and disable them or try to access the link by changing your browser/network/device.

You can also try to reach Adobe via Twitter, @AdobeCare 

-Manan

1 reply

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
April 18, 2022

Please contact support as only they can help in account related issues.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
A
ANGLOC24083979q33mAuthor
Participant
April 18, 2022

Hi Manan,

Thanks for warnning! I will be carefull but I writed here because I tried to ask for help in the link that you share me, but there are not email, phone or chat to talk with someone of Adobe staff.

 

Thank you anyway!

M
Community Expert
Manan JoshiCommunity ExpertCorrect answer
Community Expert
April 18, 2022

Hi @ANGLOC24083979q33m,

What happens when you go to the link I gave i.e. the one below

https://helpx.adobe.com/contact.html?rghtup=autoOpen

It should open up a chat window for you using which you can chat with an Adobe employee, make sure you type in AGENT in the chat window to get connected to a human instead of a bot. If you don't get a chat window then check if you have any ad blocker or a firewall working and disable them or try to access the link by changing your browser/network/device.

You can also try to reach Adobe via Twitter, @AdobeCare 

-Manan

-Manan
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