Irregular Price Increase

Forum|Forum|1 year ago
November 28, 2024
2 replies
216 views

My Adobe payment plan increased from 127.20 TL to 837.60 TL in 1 month. My studentship continues until 2025. Despite this, the price was suddenly increased. It's not an amount I can afford. How can you help?

This topic has been closed for replies.

kglad

Community Expert

contact adobe support if you manage your own account. there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

Kanikas

Legend

Hi Fatih_5676,

As I understand the price for Adobe subscription increased for you. We reviewed your account and see that the subscription completed one year of contract and renewed at a normal price as others. Earlier you had signed up for discounted price. The subscription renewed 14 days back.

Let us know if you have any other questions.

Warmly

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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