Question

Is the basic Photography plan (20 GB) no longer available for Windows Computers?

Forum|Forum|7 months ago
December 12, 2025
2 replies
271 views

I have run into an issue when I tried to renew my subscription for the Photography (20 GB) plan. Is it still possible to get this subscription - I don't need the option with 1 TB of cloud storage? I could no longer find this plan anywhere on the Adobe site. Thanks Nancy

[Mod: Moved to the Account, Payxment & Plan forum]

Windows

kglad

Community Expert

it's becoming increasingly difficult to obtain that plan. there's almost no chance you'll be able to get the 20gb annual pay plan without the help of adobe support, but it doesn't hurt to try to update your subscription:

https://helpx.adobe.com/manage-account/using/change-plan.html

Rob_Cullen

Community Expert

@kglad Not "difficult" -impossible.! The 20GB Plan is NOT AVAILABLE to new subscribers.

Only current 20GB subscribers can 'Grandfather' their plan by changing to the Yearly payment BEFORE their current plan expires..

Regards. My System: Windows-11, Lightroom-Classic 15.4.1, Photoshop 27.8, ACR 18.4, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .

kglad

Community Expert

it's difficult for those that are qualified.

Rob_Cullen

Community Expert

This answer will depend on your situation. Is your current subscription still active with an end date that has not past?

IF your subscription IS current. You can * ask Adobe support to CHANGE YOUR PAYMENT METHOD to "YEARLY".

Do not let support change you to a new plan.! (It does happen.)

Paying 'YEARLY' will allow you to stay with the 20GB Plan at the same Annual price (as you have been paying US$9.99 x 12).

See the second FAQ here-

https://helpx.adobe.com/creative-cloud/faq/ccpp-20gb.html

* You may be able to change the paymemt method yourself in your account (as advised in the FAQ).

If you are currently not subscribed, then sorry, you will need a new plan.

Regards. My System: Windows-11, Lightroom-Classic 15.4.1, Photoshop 27.8, ACR 18.4, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .

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