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Participant
September 4, 2026
Answered

Is there a way to cancel my plans without pay the canceling fee?

  • September 4, 2026
  • 3 replies
  • 19 views

 

Is there a way to cancel my plans without pay the canceling fee. it is lot of money just to cancel it and i dont have the money but if i let my plans then i will always have to pay for something that i dont want.

    Correct answer Jeff_A_Wright

    Thanks for posting, ​@wonderful_Dream991e, and thank you to ​@kglad for providing the correct documentation.

     

    My apologies for any confusion you encountered while managing your subscriptions.

     

    I reviewed the account details associated with your community profile and can confirm that you have active Photoshop and Adobe Stock subscriptions, both of which started on July 4. While the Photoshop subscription has been actively used, I do not see any usage associated with the Adobe Stock subscription.

     

    Because these subscriptions are beyond the trial period, cancellation terms may apply depending on the plan type and billing commitment. You can review the subscription terms here:

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

     

    Since every account can have different plan terms and billing details, please get in touch with us directly so we can review your subscriptions and discuss the available cancellation options with you:

    https://helpx.adobe.com/contact.html?rghtup=autoOpen

     

    Please update this public discussion thread if you have any additional questions, ​@wonderful_Dream991e .

     

     

    3 replies

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    September 4, 2026

    Thanks for posting, ​@wonderful_Dream991e, and thank you to ​@kglad for providing the correct documentation.

     

    My apologies for any confusion you encountered while managing your subscriptions.

     

    I reviewed the account details associated with your community profile and can confirm that you have active Photoshop and Adobe Stock subscriptions, both of which started on July 4. While the Photoshop subscription has been actively used, I do not see any usage associated with the Adobe Stock subscription.

     

    Because these subscriptions are beyond the trial period, cancellation terms may apply depending on the plan type and billing commitment. You can review the subscription terms here:

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

     

    Since every account can have different plan terms and billing details, please get in touch with us directly so we can review your subscriptions and discuss the available cancellation options with you:

    https://helpx.adobe.com/contact.html?rghtup=autoOpen

     

    Please update this public discussion thread if you have any additional questions, ​@wonderful_Dream991e .

     

     

    kglad
    Community Expert
    Community Expert
    September 4, 2026

    just cancel during the trial period.

     

    cancel subscription, https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

     

    understanding cancellation 

    fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel

     

    Participant
    September 4, 2026

    i already past that and i already paid for the nest montly subscription without my knowing because i didn’t get any notifications