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December 10, 2025
Answered

Issue with Increased Subscription Payment

  • December 10, 2025
  • 1 reply
  • 394 views

Hello Adobe Support Team,

I am writing to report an issue with my Adobe subscription. My monthly payment has recently increased without any prior notification or explanation.

Please check my account and clarify:

1.Why has the subscription amount increased?

2.Is there any change in my plan?

Account Email: <Removed by Moderator>

Plan Name:Creative Cloud

Last Payment Amount:  1,915.14

New Payment Amount: 2714

Kindly help me resolve this issue as soon as possible.
Thank you.

Regards,
MASTAKIM CHOUDHURY

 

Correct answer Jeffrey_A_Wright

Please Help me the change 


Please click on https://adobe.ly/4pxTiRu to speak with someone who can help you make the change, Mustakim. Please use a different device to contact us, as you are currently being redirected to this public discussion forum and appear to be blocked from reaching us on the device you are currently using. ^JW

1 reply

Jeffrey_A_Wright
Legend
December 10, 2025

Mustakim, thanks for posting about your subscription concerns in this public discussion forum. Please see https://adobe.ly/4oR7Ier for information on the new features that have already been included prior to the anniversary date. You can follow the instructions if you do not want the expanded features and wish to retain the previous price. ^JW

December 10, 2025
Thank you for the information.
I do not want the expanded features.
Please revert my subscription to the previous plan and restore the earlier
price.

Kindly confirm once the changes are done.

Thank you,
Mastaki Choudhury
Jeffrey_A_Wright
Legend
December 10, 2025

Sorry for any continued confusion, Mustakim, but you are posting in a public discussion forum. No actions to your account will be taken from your public posts. You can use the steps listed at https://adobe.ly/4iRMFXI to change your plan. ^JW