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Participant
August 13, 2025
Question

Issue With Pending Payment on August 13

  • August 13, 2025
  • 2 replies
  • 132 views

 

 

Today is August 13 and this is the first time this issue has happened to me, even though it’s not the first time I’ve seen a “pending” amount on my bank statement. The payment is normally charged automatically every month, and I have not changed my Google account. I am using the app on my phone.

Could you please check and confirm what is happening with this payment?

Thank you,
Ana

2 replies

kglad
Community Expert
Community Expert
August 13, 2025

check your account, https://account.adobe.com

what's it show?

Jeffrey_A_Wright
Community Manager
Community Manager
August 13, 2025

Ana, thanks for posting about your recent payment problems in this public discussion forum. Please see https://adobe.ly/45tSmEL for instructions on how to update the payment method through the Google Play store and resume your subscription. ^JW

John T Smith
Community Expert
Community Expert
August 13, 2025

Are you paying Adobe or Google?

 

When you buy from Google you must contact Google if you have problems