Issue with Photography Plan renewal and missing generative credits.

Hi everyone,

I renewed/paid for my Adobe Photography Plan 20GB on May 20, before my previous subscription expired.

Since then, my account has been showing this message:

“We’ve received payment for your new plan. You’ll be able to manage this plan shortly.”

It has been several days now, but I still cannot properly manage my plan.

Also, before renewing I had Firefly 2,000 credits available, but after the renewal they disappeared, and now I only see 250 credits.

Has anyone had the same issue?

Any advice would be appreciated.

Thank you.