issue with purchase adobe illstrator

Forum|Forum|5 years ago
March 7, 2021
2 replies
472 views

HI,

I am unable to purchase Adobe Illustrator software via adobe website, though i have credit card it is saying error.

How to

This topic has been closed for replies.

Correct answer kglad

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

H

harish0101Author

Participant

How do i purchase illustrator software when i have valid credit card. it is saying error during purchase

kglad

Correct answer

Community Expert

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

M

Manan Joshi

Community Expert

Hello @harish0101,
Sorry to hear that you are facing trouble. You need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan

H

harish0101Author

Participant

I am not getting any help from the above link aswell

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