I have an accidental GCash auto-debit charge and I would like a refund under the 14-day cancellation policy"I am writing to respectfully request a refund for an unexpected auto-renewal charge of Adobr Pro that was deducted from my GCash account.
Thanks for posting to this public discussion forum, Mikayyy.
I am sorry for any confusion you encountered when you started your recent commitment to Adobe. The payment method you used was not accepted. Please click https://adobe.ly/4de46jQ to speak with a member of our team who can assist you with your refund request, Mikayyy.
I don't see any records of any previous attempts to reach us, so please use a different device to contact us if you are redirected to this public discussion forum or are unable to reach anyone.
For more information on the cancellation and refund process, Mikayyy, please see https://adobe.ly/4n3ELfN.
Please update this discussion thread if you have any additional questions, Mikayyy. ^JW
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