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Participant
July 22, 2026
Question

It looks like I am paying for 2 subscriptions. On my account I just see one.

  • July 22, 2026
  • 5 replies
  • 21 views

I am paying for 2 subscriptions and I just have one.

    5 replies

    ShivangiGupta
    Community Manager
    Community Manager
    July 23, 2026

    Hi @veroniqueg60271594,

    I reviewed your account info and found that you have only one Adobe Firefly Pro subscription associated with this email address. Please refer to this article to identify any unknown charge: https://adobe.ly/44FJiwK

    I hope it helps.


    ^Shivangi

    ^Shivangi
    Participant
    July 22, 2026

    No, I just have Adobe Firefly Pro. $16.99 per month

    ShivangiGupta
    Community Manager
    Community Manager
    July 23, 2026

    Hi @veroniqueg60271594,

    I reviewed your account info and found that you have only one Adobe Firefly Pro subscription associated with this email address. Please refer to this article to identify any unknown charge: https://adobe.ly/44FJiwK

    I hope it helps.

     

    ^Shivangi


    ^SG

    ^Shivangi
    kglad
    Community Expert
    Community Expert
    July 22, 2026

    check your account, https://account.adobe.com

     

    do you have 2 subscriptions (eg, acrobat and ai for acrobat)?