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Participant
juil. 22, 2026 12:10 PM UTC
Question

It looks like I am paying for 2 subscriptions. On my account I just see one.

I am paying for 2 subscriptions and I just have one.

    5 commentaires

    ShivangiGupta
    Community Manager
    Community Manager
    juil. 23, 2026 12:40 PM UTC

    Hi @veroniqueg60271594,

    I reviewed your account info and found that you have only one Adobe Firefly Pro subscription associated with this email address. Please refer to this article to identify any unknown charge: https://adobe.ly/44FJiwK

    I hope it helps.


    ^Shivangi

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    ^Shivangi
    Participant
    juil. 22, 2026 1:47 PM UTC

    No, I just have Adobe Firefly Pro. $16.99 per month

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    ShivangiGupta
    Community Manager
    Community Manager
    juil. 23, 2026 12:40 PM UTC

    Hi @veroniqueg60271594,

    I reviewed your account info and found that you have only one Adobe Firefly Pro subscription associated with this email address. Please refer to this article to identify any unknown charge: https://adobe.ly/44FJiwK

    I hope it helps.

     

    ^Shivangi


    ^SG

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    ^Shivangi
    kglad
    Community Expert
    Community Expert
    juil. 22, 2026 12:26 PM UTC

    check your account, https://account.adobe.com

     

    do you have 2 subscriptions (eg, acrobat and ai for acrobat)?

     

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