Skip to main content
Participant
December 13, 2021
Question

It looks like i have two plans running with the sam apps

  • December 13, 2021
  • 1 reply
  • 90 views

Hi, 

 

I have two plans running and they include the same apps, can i cancel one withou this affect my saved work on lightroom

This topic has been closed for replies.

1 reply

Community Expert
December 13, 2021

I don't think the system allows one to purchase the same plan twice using the same Adobe ID. Please check what you are subscribed to via the following link

https://account.adobe.com/plans

If you are still unsure about the money going out, please contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.

Cancellation of plan may incur a cancellation fees, see the following for details.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

-Manan

 

-Manan