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Participant
August 23, 2023
質問

It's been 10 days but I still haven't received a refund, am I lingering?

  • August 23, 2023
  • 返信数 2.
  • 120 ビュー

Hello, I started a return request on August 14 and they said it was 5-7 working days and they gave me a reference number.

Why hasn't my refund reached my bank yet, what's the problem?

 

Refund no:  ADB-30526478-D5G3 

 

Please , help me , thank you.

このトピックへの返信は締め切られました。

返信数 2

kglad
Community Expert
Community Expert
August 23, 2023

check your account before contacting adobe support so you can prepare to solve the problem(s) if any are indicated on your account, https://account.adobe.com

John T Smith
Community Expert
Community Expert
August 23, 2023

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730