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Participant
December 6, 2023
Question

It started charging me $408 hkd today

  • December 6, 2023
  • 2 replies
  • 149 views

I dont know why it starts charging me $408 today, which I only paid for $228 in the previous section

    This topic has been closed for replies.

    2 replies

    jane-e
    Community Expert
    Community Expert
    December 6, 2023

    @carolf42120030 

     

    Most likely you had special pricing for the first year's subscription, then your plan continued for the second year at regular pricing. Did you use a Black Friday deal for new subscribers that can only be used once, for example?

     

    I've moved your post to Account, Payment, & Plan. 

     

    We can't see your account details, so if you have further questions, contact Adobe Customer Care directly.

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