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Tshepo101
Participant
July 28, 2026
Answered

Ive been billed incorrectly i need a refund please, I did a trail version and canvelled it the next day yet money was taken today from my account

  • July 28, 2026
  • 2 replies
  • 19 views

I want to be refunded immediately I did a trail version and entered my account details now am being debited please refund me 

    Correct answer Manan Joshi

    Hi ​@Tshepo101 refunds are automatically processed if applicable after the plan is cancelled. See the following articles for more details

    https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

    https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

    2 replies

    kglad
    Community Expert
    Community Expert
    July 28, 2026

    check your account, https://account.adobe.com to confirm everything is cancelled 

    Manan JoshiCommunity ExpertCorrect answer
    Community Expert
    July 28, 2026