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Tshepo101
Tshepo101
Participant
July 28, 2026
解決済み

Ive been billed incorrectly i need a refund please, I did a trail version and canvelled it the next day yet money was taken today from my account

  • July 28, 2026
  • 返信数 2.
  • 12 ビュー

I want to be refunded immediately I did a trail version and entered my account details now am being debited please refund me 

    解決に役立った回答 Manan Joshi

    Hi ​@Tshepo101 refunds are automatically processed if applicable after the plan is cancelled. See the following articles for more details

    https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

    https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

    返信数 2

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    July 28, 2026

    check your account, https://account.adobe.com to confirm everything is cancelled 

    M
    Community Expert
    Manan JoshiCommunity Expert解決！
    Community Expert
    July 28, 2026

    Hi ​@Tshepo101 refunds are automatically processed if applicable after the plan is cancelled. See the following articles for more details

    https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

    https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

    -Manan
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