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matteo13
Participant
June 2, 2026
Open for Voting

j'ai resilier mon abonnement et j'ai quand meme était prélever je demande un remboursement

  • June 2, 2026
  • 1 reply
  • 8 views

J’ai resilier mon abonnement hier et bous m’avez quand même prélever 75€ je demande un remboursement svp

    1 reply

    Peru Bob
    Community Expert
    Community Expert
    June 2, 2026

    If you canceled properly, a refund will be issued automatically.


    See here:

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    and here:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    You need to have a valid form of payment before you can cancel a subscription and get a refund.

    https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html