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matteo13
Participant
June 2, 2026
Open for Voting

j'ai resilier mon abonnement et j'ai quand meme était prélever je demande un remboursement

J’ai resilier mon abonnement hier et bous m’avez quand même prélever 75€ je demande un remboursement svp

    1 reply

    Peru Bob
    Community Expert
    Community Expert
    June 2, 2026

    If you canceled properly, a refund will be issued automatically.


    See here:

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    and here:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    You need to have a valid form of payment before you can cancel a subscription and get a refund.

    https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html

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