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August 19, 2026
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Jai résilié tardivement ma periode dessai, puis-je obtenir un geste commercial pour remboursement s’il vous

  • August 19, 2026
  • 1 reply
  • 9 views

Jai résilié tardivement ma periode dessai, puis-je obtenir un geste commercial pour remboursement s’il vous Plait ?

merci de votre compréhension 

    Correct answer Jeff_A_Wright

    Thanks for reaching out, ​@warm_intuitiona86e.

     

    I appreciate your interest in our services, and I am sorry you did not find more value from our offerings. I understand how disappointing it can be when a trial isn't canceled before a charge is processed.

     

    I can see that your AI Assistant for Acrobat subscription has been canceled. However, your Adobe Acrobat Pro subscription is still active.

     

    If you do not wish to keep Acrobat Pro, I recommend canceling it as soon as possible through your Adobe Account:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    After signing in, go to Plans & Payment > Plans, then select Manage plan to begin the cancellation process.

     

    You can review Adobe's subscription terms and refund eligibility information here:

    Adobe subscription terms

     

    If your cancellation qualifies for a refund, it will be processed automatically. Please note that it can take up to 14 days for the refund to be reflected on your original payment method, depending on your financial institution.

     

    Please update this public discussion thread if you have any additional questions, ​@warm_intuitiona86e.

    1 reply

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    August 19, 2026

    Thanks for reaching out, ​@warm_intuitiona86e.

     

    I appreciate your interest in our services, and I am sorry you did not find more value from our offerings. I understand how disappointing it can be when a trial isn't canceled before a charge is processed.

     

    I can see that your AI Assistant for Acrobat subscription has been canceled. However, your Adobe Acrobat Pro subscription is still active.

     

    If you do not wish to keep Acrobat Pro, I recommend canceling it as soon as possible through your Adobe Account:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    After signing in, go to Plans & Payment > Plans, then select Manage plan to begin the cancellation process.

     

    You can review Adobe's subscription terms and refund eligibility information here:

    Adobe subscription terms

     

    If your cancellation qualifies for a refund, it will be processed automatically. Please note that it can take up to 14 days for the refund to be reflected on your original payment method, depending on your financial institution.

     

    Please update this public discussion thread if you have any additional questions, ​@warm_intuitiona86e.