Je veux resilier mon abonnement avant la fin de l’essai gratuit. Je ne trouve pas comment faire Merci

Question

J’zi choisi un abonnement mensuel après l'expiration d'un essai gratuit de 7 jours. Insatisfaite de cet essai au bout de 3 jours, je ne trouve pas dans mon compte comment resilier avant d’être facturée. Merci

Manan Joshi · Accepted Answer

Check out the following articlehttps://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

kglad · Answer

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", you probably have a payment error that you need to repair before cancellation is allowed, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.