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Anna23742412o1ox
Participant
June 24, 2023
Question

как перейти на новый план ?

  • June 24, 2023
  • 3 replies
  • 227 views

This topic has been closed for replies.

3 replies

kglad
Community Expert
Community Expert
June 25, 2023
John T Smith
Community Expert
Community Expert
June 24, 2023

Google translate = how to switch to a new plan

 

You need to cancel the plan you have and buy a new subscription

 

To do this without paying a cancel fee you need to contact support

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Peru Bob
Community Expert
Community Expert
June 24, 2023

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or Twitter:
https://twitter.com/AdobeCare