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Participant
September 16, 2026
Answered

kan geen tegoed kopen

Ik wil graag tegoed bestellen voor AI videos. Maar dit kan al 2 dagen niet?

    ShivangiGupta
    ShivangiGuptaCorrect answer
    Community Manager
    September 16, 2026

    Hi ​@Jovial_play26d9,

    We appreciate you writing in.

    Could you share more details about the error you are getting when you try to make the purchase? Have you tried using a different internet browser? Let us know.

    We’re here to help.

     

    ^Shivangi

    ^Shivangi

    3 replies

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity ManagerCorrect answer
    Community Manager
    September 16, 2026

    Hi ​@Jovial_play26d9,

    We appreciate you writing in.

    Could you share more details about the error you are getting when you try to make the purchase? Have you tried using a different internet browser? Let us know.

    We’re here to help.

     

    ^Shivangi

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    ^Shivangi
    kglad
    Community Expert
    Community Expert
    September 16, 2026

    try using a mobile phone's updated non-opera browser with wifi disabled.

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    Community Expert
    September 16, 2026

    Did you check out the following page https://www.adobe.com/ai/overview/generative-credits.html

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    -Manan