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Jens-Uwe5FDA
Participant
November 22, 2020
Question

Kündigung

Leier bekomme ich meine Testversion nicht gekündigt! Auch bei mir gibt es keinen Kündigungsbutton und ich kann an keine Mailadresse von Adobe meine Kündigung hinschicken. So einen Schwindel habe ich echt noch nicht erlebt.

Was kann ich tun? Für Hilfe von Euch wäre ich sehr dankbar.

LG

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    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    November 22, 2020

    To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
    -or Chat link https://helpx.adobe.com/contact/support.html

    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    .
    Also: beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

     

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