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Participant
September 13, 2025
Question

Kündigung des Test Abonnements

  • September 13, 2025
  • 2 replies
  • 91 views

Ich möchte mein Test Abo kündigen. Leider geht das nicht über das Konto. 

Können Sie mir bitte sagen wie ich kündigen kann oder können Sie bitte kündigen.

danke

2 replies

kglad
Community Expert
Community Expert
September 15, 2025

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

creative explorer
Community Expert
Community Expert
September 13, 2025

@franz_1829 For more information on the cancellation and refund process, see https://helpx.adobe.com/manage-account/using/cancel-subscription.html

m