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Participant
September 13, 2025
Question

Kündigung des Test Abonnements

Ich möchte mein Test Abo kündigen. Leider geht das nicht über das Konto. 

Können Sie mir bitte sagen wie ich kündigen kann oder können Sie bitte kündigen.

danke

2 replies

kglad
Community Expert
Community Expert
September 15, 2025

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

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justlearnskills
Community Expert
Community Expert
September 13, 2025

@franz_1829 For more information on the cancellation and refund process, see https://helpx.adobe.com/manage-account/using/cancel-subscription.html

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m