Kündigung meiner Acrobat-Testversion

yes, there's currently maintenance being done that's interfering.  an exact time of completion isn't known so you should retry canceling every 24 hours or so.

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

Hi @Foden30260207x3xx,

Thanks for reaching out. I checked your account details and I could not find any active trial listed there.

Are you raising this query for a different email address? If yes, please start a discussion with the correct email ID. 

Was passiert wenn Du "Manage Plan" ("Управление планом") klickst. Ich bekomme dann den Schirm, der es mir ermöglicht, meinen Plan zu kündigen, wobei ich aus verständlichen Gründen den Plan nicht kündigen möchte:

DIe Wartungsmeldung wird mir auch angezeigt.