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Jennifer5E58
Participant
August 30, 2020
Answered

Kündigung Testversion

  • August 30, 2020
  • 1 reply
  • 403 views

Hi, ich habe gerade ein Konto mit Testversion allerdings mit meiner anderen Emailadresse angelegt (gmail) Am Handy nutze ich yahoo, sodass ich beides nicht zusammenführen kann.

Kann ich die Testversion nun kostenfrei kündigen (gerade erst abgeschlossen), sodass ich ein neues Konto mit meiner anderen Emailadresse anlegen kann? Einfacher wäre es gewesen, wenn ich meine Emailadresse in den Daten geändert hätte, allerdings lässt das Programm dies nicht zu ;( habt ihr Hilfe für mich?

 

Vielen Dank

Jenny

This topic has been closed for replies.
Correct answer John T Smith

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
August 30, 2020

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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