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Participant
November 1, 2024
Question

Kündigung

  • November 1, 2024
  • 1 reply
  • 98 views

Hi, ich habe in der Probezeit gekündigt und man hat mir trotzdem die monatliche Pauschale abgebucht -,-

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1 reply

kglad
Community Expert
Community Expert
November 1, 2024

check your account to see if you cancelled and it was recognized, https://account.adobe.com

 

if you see a problem, contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.