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Participant
July 14, 2025
質問

LAS OPCIONES PARA CANCELAR SUSCRIPCION NO EXISTEN, NO SON DE AYUDA LAS RESPUESTAS QUE DA LA PAGINA

  • July 14, 2025
  • 返信数 1.
  • 65 ビュー

llevo 6 meses intentando cancelar mi suscripción, la cual está generando cargos a mi cuenta, sin embargo las opciones que nos dan a todos no ayudan, las opciones para cancelar no aparecen.

返信数 1

kglad
Community Expert
Community Expert
July 14, 2025

check your account, https://account.adobe.com

what's it show?  a payment problem?

Jeffrey_A_Wright
Community Manager
Community Manager
July 14, 2025

Fancy, I am sorry, but I don't see any active subscriptions or recent transactions under the account you used to post to this public discussion forum. Please make sure to log in under the account you used to make the purchase if you want to access or manage the service you paid for. Please see https://adobe.ly/450gKid for information on how to request a password reset, if you do not have access to the account that has access to the service you purchased. ^JW