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Participant
November 8, 2025
Question

Licence has expired. -- Can´t log into Adobe Admin Console

  • November 8, 2025
  • 1 reply
  • 222 views

I have an adobe account that is paid for a full year, paid in June. but today when I tried to start premiere it just says "You don't seem to have access to the Adobe Admin Console. If you think you should, please contact your system administrator." and when I log in to the adobe website and try to start a chat it just says "Please contact your administrator for help.
A member of your organization is a designated contact for issues with your Adobe products. Reach out to your administrator or IT contact for help." and when I try to log in as admin it just says "We're sorry
You don't seem to have access to the Adobe Admin Console. If you think you should, please contact your system administrator." PLEASE HELP

1 reply

Ann Bens
Community Expert
Community Expert
November 8, 2025

Sign out of your account 

reboot machine

Sign in.

See how that goes.

Participant
November 8, 2025

tryed all the standard selutions already

Ann Bens
Community Expert
Community Expert
November 8, 2025

If you tried all the standard solutions (which we have no idea which ones), contact support over chat.