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Participant
November 2, 2022
Question

<license problem - edited kglad>

  • November 2, 2022
  • 1 reply
  • 309 views

I fell for that offer and the person who helped me subcribed me to a year of service with 2 accounts, one of which I have never used. They seemed to helpful at the time when I made a purchase of a second licence and immediately asked to cancel it because I realized I could use one for my PC and Laptop combined. I could have canceled the second license back then and now they want me to pay %50 of the remainding subscription for the second licence to be cancelled. Not Cool!

 

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1 reply

kglad
Community Expert
Community Expert
November 2, 2022

@Kalani26913547e6sl do you have an enterprise or team license?

Participant
November 2, 2022

Its a personal account that I use for my laptop at home and PC at work. 

kglad
Community Expert
Community Expert
November 2, 2022

<moved from enterprise & teams>