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Participant
September 15, 2022
Question

Lightroom already paid, but I have to pay another time!

  • September 15, 2022
  • 1 reply
  • 164 views
Hello, I bought the photography plan (€ 9.75 / month) but I can't use Lightroom because it says I have to pay € 9.99 / month. But I've already paid. What should I do? Thank you.
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1 reply

thatsmauri
Community Expert
Community Expert
September 15, 2022

Hi Giovanna26130033r63x,

 

please check the status of your order on the site below to verify that your purchase or payment went through:

 

It can take up to 48 hours for an order to be processed, so please be patient. Should your plan still be non-available by then, then please get in touch with Customer Care:

 

Additional helpful information:

 

Best regards,

Maurice