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December 22, 2025
Answered

Lightroom has no record of my subscription but Apple shows it renews Apr 2026

  • December 22, 2025
  • 1 reply
  • 182 views

I have a paid subscription through Apple with Lightroom but with my new iPhone nothing transferred over? Lightroom has no record of my subscription but my subscription  renews April 2026. Lost all my presets. No record of my subscriber status. 

Correct answer kglad

contact the apple store.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
December 22, 2025

contact the apple store.

December 22, 2025

Yes thank you- I had signed in via my e-mail

account instead of through Apple- all is good ! 

kglad
Community Expert
Community Expert
December 22, 2025

thanks for the good news.