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youthful_personality8afb
Participant
Sep 7, 2026 6:10 PM UTC
Answered

Lightroom mobile premium

Hi, I’m trying to purchase Lightroom Premium using my ₹170 Google Play balance earned through Google Opinion Rewards. However, during checkout, Lightroom is automatically selecting a different Google account that has ₹0 balance. My Google Play account with the ₹170 balance is already active on my phone, but I’m unable to select it during the Lightroom purchase. Could you please help me use the correct Google account/Google Play balance for this purchase?

    John T Smith
    John T SmithCorrect answer
    Community Expert
    Sep 8, 2026 1:43 PM UTC

    When you buy an Android subscription from Google play store Adobe really can't help very much
    https://support.google.com/googleplay/answer/7018481

     

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    4 replies

    youthful_personality8afbAuthor
    Participant
    Sep 8, 2026 6:55 PM UTC

    This has been resolved thanks

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Sep 9, 2026 2:04 PM UTC

    thanks for the update.

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    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    Sep 8, 2026 1:43 PM UTC

    When you buy an Android subscription from Google play store Adobe really can't help very much
    https://support.google.com/googleplay/answer/7018481

     

    Translate
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Sep 8, 2026 12:24 PM UTC

    ​@youthful_personality8afb 

     

    contact the google play store, 

     

     

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