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Participant
June 6, 2025
Question

Lightroom Mobile Premium just cann't activate Premium Subscription purchased from Google Play

  • June 6, 2025
  • 1 reply
  • 97 views

I successfully trialed and automatically paid for a 1-year Lightroom Premium service through Google Play Store. However, after the trial period ended, Lightroom showed that my subscription had expired. I tried using the "Restore Purchase" function, and after Lightroom indicated that the restoration was successful, it still showed that my subscription had expired. I attempted to contact Google, but they refused to issue a refund.

1 reply

Yan-KeAuthor
Participant
June 6, 2025

I have tried logging out and deleting the app and reinstalling it. And confirm that the correct account is used (an error message will pop up if the wrong account is used to restore the subscription)

kglad
Community Expert
Community Expert
June 6, 2025

contact google play.