Lightroom Mobile Premium not working

Forum|Forum|4 months ago
September 22, 2025
1 reply
170 views

Hello, yesterday 21.09.2025 i have purchased the subscription for Lightroom Mobile Premium via apple account in Appstore. It was working fine in the evening and today untill luchtime, then it suddenly stopped working. Premium functions are disabled. Restore purchases does not help, it says did not found subscription. Same account. In Appstore the subscription ia active. Could you assist how to fix that?

Billing

John T Smith

Community Expert

When you buy from Apple you must contact Apple for help with the subscription

S

skilled_photo4362Author

Participant

From their side it is just fine. Money charged, transaction passed, subscription is active and confirmed and was working yesterday. Nothing i have to report.

kglad

Community Expert

you can check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?

but any resolution will have to be via apple.

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