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December 29, 2021
Question

Lightroom mobile trial (how to end)

  • December 29, 2021
  • 1 reply
  • 267 views

Hi, I installed the adobe creative cloud app on my phone and using the app, I opened the free lightroom mobile app. While using the free Lightroom app, I suddenly saw that a trial activated by itself. I did not intentionally want to apply for the trial. My questions are:

1.) Can I cancel the Lightroom trial? If yes, how do I cancel it?

2.) Is Adobe going to charge me after the trial date ends?

 

Please help me. Thank you!

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    Community Expert
    December 29, 2021

    1)yes

    2)you have 1 to 2 weeks to cancel

     

    how to cancel: https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

     

    if that doesn't help you cancel, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human