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Participant
June 2, 2025
Question

Logitech MX Creative Console offer

  • June 2, 2025
  • 2 replies
  • 239 views

Hi,

 

I have Creative Cloud All Apps with 2TB.

Recently I have purchased the Logitech MX Creative Console with 3-month Adobe subscribtion offer.

I activated the redeem code I received which created a 2nd plan, a Creative Cloud All Apps 100GB 

which I don't need. The only option I have is to cancel the redeemd 2nd plan. Is there a way to deduct this offer from my existing Creative Cloud All Apps with 2TB?

Thanks

Bojan

2 replies

Shivangi_Gupta
Community Manager
Community Manager
June 2, 2025

Hi Bojan,

We understand your query. As I can see that you have an additional CC all apps subscription with an existing one. I agree with @kglad here. You may need to contact our support team here: https://adobe.ly/43I2BV0

They'll provide the best solution here after the cancellation.

Let us know if you have any questions.
^Shivangi

kglad
Community Expert
Community Expert
June 2, 2025

if the redemption was for a first time purchase, no.  otherwise, it should have automatically extended your current subscription.

 

ie, read the fine print on the redemption offer.