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Participant
October 9, 2026
Question

Lost Payment Card

I lost my card I originally made a payment on. I want a refund asap. Please help

    1 reply

    AkanshaAshra
    Community Manager
    Community Manager
    October 9, 2026

    ​

    Hi @Zesty_Jubilee2da9 

    Thank you for reaching out to the community. 

    We checked the email address used to post your query, but we couldn't find an active Adobe subscription associated with it. To help us investigate further, please repost your query using the email address linked to the Adobe account used for the purchase.

    For your privacy and security, please do not share personal information such as email addresses, phone numbers, payment details, or transaction information in this public forum.

    If you're unsure which Adobe account was used, you can use the following tool to identify the subscription associated with the charge:

    Identify your Adobe charge:
    https://adobe.ly/4iaKgZh

    You may also find these articles helpful:

    We hope this information helps. If you have any other questions, please feel free to reach out

    ^Akansha

     

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