Main Adobe website very slow.

Forum|Forum|3 years ago
May 10, 2022
3 replies
1278 views

https://account.adobe.com/ is extremely slow when trying to load my profile info, plans. etc.

Sometimes errors out: Unable to load data.

I have tried 3 different browsers with the same result.

Funny enough, using my mobile phone it works fine.

This topic has been closed for replies.

F

felipe_hernandez

Participant

This happens with me too everytime I login. The background image takes awhile to load and then I get a notification from my browser that the site is taking too long to load.
I'm using a 2021 Macbook Pro with Ventura 13.2.1.

kglad

Community Expert

try a different browser. also try using a mobile phone browser.

Shivangi_Gupta

Community Manager

Hi there,

We're sorry for the trouble. As mentioned by the expert above, there is no known issue with the website.

kglad

Community Expert

i'm not seeing a problem, but depending on your location we may have different servers.

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