make a payment

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i need to make a payment now

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kgladCorrect answer

Community Expert

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

A

Alicia32769374hoyo

Participant

Is there a number to call

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kglad

Correct answer

Community Expert

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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H

HanneEllemelle

Participant

ADOBE IS CHARGING THE CARD!!

We have been trying to make a payment and just get an error message, and I cant download what I tried purchasing. But my account has been charged! Seems to be something very wrong with Adobe transactions

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