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#1Bondgirl
#1Bondgirl
Participant
May 27, 2026
Open for Voting

Make sure that I'm canceled when the free trial ends so I can return

  • May 27, 2026
  • 3 replies
  • 32 views

I can't find anywhere to cancel the membership when the free trial ends

    3 replies

    #1Bondgirl
    #1BondgirlAuthor
    Participant
    May 28, 2026

    I knew I was on free trials but it's not telling me when the free trials end that's what I wanted to make sure that I kept them through the free trial but I didn't want them after that

    kanikas28368183
    Community Manager
    kanikas28368183Community Manager
    Community Manager
    May 28, 2026

    Hi there, I understand this can be confusing. I can see that the Acrobat Premium subscription you purchased has now been cancelled.

    If you have any questions about this or need help with anything else, please feel free to let us know. We’re here to help. Thanks for reaching out.

     

    Thanks 

    Kanika Sehgal 

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 27, 2026

    You cancel BEFORE the trial ends

    To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    -be sure to keep the verification email you will receive when you cancel

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