Mal servicio de Adobe

Forum|Forum|1 year ago
January 23, 2025
2 replies
210 views

Hace más de un mes solicite un reembolso, el cual me dijeron que demoraba entre 4 a 15 días laborables, y todavía no me hacen el reembolso. Intento hablar con los agentes de Adobe y me sale que no hay ningún agente disponible

[Mod: Moved to the Account, Payment Plan forum]

kglad

Community Expert

and you can confirm @Kanikas info by checking your account, https://account.adobe.com

AxelMatt

Community Expert

This is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems. Please click the link below to contact Adobe staff to help.

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

Also - beware of answering anyone who sends you a private message or an email.

https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

Kanikas

Community Manager

Hi mafer_5234,

As I understand you had requested for a refund and did not get it yet. We checked your account associated with Photoshop subscription which was cancelled and refund is also complete. If you have not received the refund kindly check with your back.

Hope that helps!

Thanks
^KS

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