Manage Plan only shows blanc page with "pulsing" placeholders for content

Question

Hi,I tried the Manage Plan Option for weeks, on an Apple Mac Pro M1 Computer with Chrome, Chrome in incognito mode, Safari and on Android Phone with chrome. Everytime the same thing: the manage plan content does not show up, so I cannot see my plan, my payments, nothing. Any Ideas?The internet connection is fine, all other pages show up.As far as I know, the AWS downtime is over ...Thanks in advance.Kind RegardsMichael

Jeffrey_A_Wright · Accepted Answer

Thanks for posting to this public discussion forum, Mhensche. I am sorry you have been blocked from changing your plan, and I don't show any records of any attempts to contact us. Please click on https://adobe.ly/4dDpKhY to speak with a member of our team who can help you with managing your commitment to Adobe.

You already tried using a different device to manage your plan, so you may need to work with whoever manages your network or find someone locally who can help you reach us at https://adobe.ly/4dDpKhY if you are unable to contact anyone. ^JW

kglad · Answer

try using a mobile phone browser with wifi disabled.

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