Mariage gone, no possibility to pay the abonement,... i not used any but i cant even cancel it

Question

Nancy OShea · Accepted Answer

I'm very sorry about your marriage.To cancel your subscription, log-in below with your Adobe ID (email) and password.https://account.adobe.com/plans Click on Manage Plans > Cancel===============How do I Cancel my Subscription?https://helpx.adobe.com/manage-account/using/cancel-subscription.html===============Subscription & Cancellation Terms:https://www.adobe.com/legal/subscription-terms.htmlCONTACT ADOBE SUPPORT:================Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpenTwitter: https://twitter.com/adobecarePhone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.htmlHope that helps. Good luck.

kglad · Answer

you might have to pay a cancellation fee. if you explain your circumstances to adobe support, they might forgive the debt.

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

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