Me cobraron algo q no se que es, necesito el reembolso porque no autorice ese pago.

Thank you for posting to this public discussion forum, ​@Daniella Xiommy . I only see two active subscriptions under your personal account. Please see https://helpx.adobe.com/enterprise/kb/enterprise-id-faq.html for details on how to switch accounts.

You can use the information in https://helpx.adobe.com/account/individual/billing-and-payments/view-billing-and-invoices/view-download-email-adobe-invoice.html to download and review the invoice for any recent charges.