Answered
me gustaría hablar con un agente
Tengo un número de caso de un reembolso que me habían aceptado el 7 de octubre y que en 7 días se me iba a hacer la devolución y no he recibido nada.
El número de caso es: ADB-47075869-Z3F0
ShivangiGuptaCorrect answer
Community Manager
Nov 3, 2026 2:22 PM UTC
Hi
Thank you for reaching out and for sharing the details of your concern. I understand how important it is to see your refund reflected in your account, and I'm glad to help clarify where things stand.
I reviewed your account and can see that Adobe initiated your refund more than a month ago, and it has been fully processed from our end. We'd recommend getting in touch with your bank to check whether there has been any delay on their side.
If you have any other questions, please let us know. We're here to help.
To keep your account secure, please avoid sharing any personal or financial details, such as card numbers or bank information, in this public community thread.
Regards,
Shivangi
^Shivangi
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