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Participant
September 23, 2021
Question

Me han cobrado 2 veces

  • September 23, 2021
  • 1 reply
  • 187 views

Hola, hace un mes contrate el plan de Photoshop por  24'19€/mes y este mismo mes me di de baja por lo que solamente pague un mes, el problema es que ahora me ha llegado una factura del mismo plan de photoshop por el precio de 133,04€ y esto no se ha que se debe cuando yo ya me borre de pagar. Ayuda por favor

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1 reply

LinSims
Community Expert
Community Expert
September 23, 2021

I suspect what you signed up for was not the month-to-month plan, but the one year plan paid in 12 installments. If you cancel the one-year plan before the end of the year, Adobe charges a cancellation fee of ½ the remaining value of the contract.