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Participant
October 16, 2022
Question

Me han cobrado dos veces un recibido me di de baja en el período de prueba

  • October 16, 2022
  • 2 replies
  • 192 views
  1. Me han cobrado dos veces un recibido me di de baja en el período de prueba, mañana lo reclamare en el banco 
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    2 replies

    Participant
    October 24, 2022

    Me han devuelto un recibo, de 24,19€ el otro recibo de 24,19€ aún no me lo han devuelto y he ido al banco a reclamarlo,por favor devuélvanme ese recibo también gracias 

    Community Expert
    October 24, 2022

    Hi @cristinaa88242658,

    You are not addressing Adobe on these forums. These are peer to peer forums, for assistance on your issue you need to contact Adobe staff. Use the links given by @kglad to contact support and they will help you out

    -Manan

    -Manan
    kglad
    Community Expert
    Community Expert
    October 16, 2022

    use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human

    p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

    p.p.s. you can also use twitter to tweet @AdobeCare

    p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

     

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